All issues of the Advocate are archived here.



NADA is developing factsheets to help you gain essential knowledge about working with other agencies. The first factsheets will help you navigate the child protection system. Read more.

Language matters: Person-centred language in non government AOD services

Language is powerful - especially when discussing alcohol and other drugs and the people who use them. This new resource, developed by NADA and NUAA, provides workers with best-practice guidelines on how to use language to empower clients and reinforce a person-centred approach. Read more.

Supporting young people with alcohol and other drug issue: A profile of non government alcohol and other drug services for young people in NSW (2017)

Version 2

This resource has been developed by NADA in partnership with the NADA Youth AOD Services Network and provides an overview of the specialist non government youth services providing alcohol and other drug (AOD) services in NSW who are members of the network. It includes an overview of the Network and its achievements, brief profiles of 18 network members, and a map of where the organisation are located across NSW.

Click here to download the resource.


Reconciliation Action Plan

In 2017, NADA launched its first Reconciliation Action Plan (RAP), the NADA Innovate RAP 2017-2019.

RAPs provide a framework for action for organisations to realise their vision for reconciliation. They are practical plans of action built on relationships, respect and opportunities.

Click here for more information and to download NADA's RAP.

Aboriginal inclusion tool: A tool to improve Aboriginal inclusion in AOD services

January 2017

The Aboriginal inclusion tool is a comprehensive resource that helps services to assess the inclusiveness of organisational practices in working with Aboriginal people and the Aboriginal community, and provides suggestions for improvements to organisational policy and processes. 

For more information and to download the resource click here

Women's AOD Services Network profile (Version 2)

NADA, and the Women's AOD Services Network, are pleased to launch Version 2 of the Women's AOD Services Network profile: A profile of NGO AOD services for women in NSW.

Download the resource [PDF].

Click here for more information or contact

Women's AOD Services Network gender responsive model of care

In 2016 the Women's AOD Services Network researched and developed a collective model of care to inform individual network member models of care and to provide a comprehensive description of the nature and approach of the specialist women's AOD services provided in NSW. 

Click here for more information. 

Workforce Development Plan 2016 - 2019 

The NADA workforce development plan 2016-2019 describes our vision of a diverse and sustainable workforce that is competent, capable and supported to meet client needs. 

The plan is aligned to the National Alcohol and Other Drug Workforce Development Strategy 2015-2018, the forthcoming NSW Alcohol & Other Drugs Strategic Plan 2016-2021, and the NADA strategic plan 2015-2018.

Click here for more information and to download the resource. 

Program evaluation guide

NADA's new Program evaluation guide contains:

- an overview of evaluation, its benefits, challenges and how to overcome them
- advice on engaging an external evaluation consultant or university researcher
- information on setting up data and support systems for successful evaluation
- a step-by-step guide to planning and conducting an evaluation, and reporting evaluation results
- information for organisations looking to enhance their evaluations, including how to use follow-up data, client feedback, stories and case studies
- advice on how to develop a 'research culture' within your organisation.

Click here for more information and to download the resource.

NADA practice resource: Working with women engaged in alcohol and other drug treatment 2nd edition (2016)

This NADA resource is a practical guide to supporting workers and organisations to provide best practice interventions for women accessing AOD treatment. This includes effective organisational change, becoming a gender responsive service, supporting family inclusiveness and providing trauma informed care.

The second edition includes an updated section on supporting Transgender women. Hardcopies can be ordered by contacting Ciara.

Click here for more information and to download the resource.

Research ethics: A CMHDARN best practice guide
This guide [PDF] will help community organisations, consumers, peer workers or carers in the mental health and AOD sectors considering engaging in research and/or evaluation. It will start a conversation about ethics in research and evaluation tailored to your project, guide your judgement and decision making, and increase your knowledge and understanding of the specific rights and needs of consumers, peers and carers in research and evaluation.

Ask the experts: CMHDARN best practice guide to enabling consumer and carer leadership in research and evaluation
Learn how to involve consumers and carers in every stage of research and evaluation, including coproduction and research leadership. This guide caters for a range of starting points and provides direction and practical strategies. Download the guide [PDF].

CMHDARN Research Showcase
The purpose of this bibliography is to showcase the significant contributions to knowledge being made within and across our sectors by members of NADA and the Mental Health Coordinating Council (MHCC). The Research Showcase provides a bibliography of largely peer-reviewed research published by MHCC and NADA member organisations within the last five years, covering a range of areas of practice.

NADA policy toolkit 2nd edition (2015)

The NADA Policy Toolkit (2nd edition) is designed to guide non government drug and alcohol organisations to develop and review operational policy documents and support their formal quality improvement program.

Click here for more information and to download the toolkit.

Enhanced performance management guide

This guide provides organisations with an introduction to performance management processes and the key concepts and tools to enable organisations to reflect, plan and implement ways of measuring, analysing and reporting on the work they do. The guide contains:

An overview of performance management and its links with accountability, sustainability and evidence based practice.

A description of elements associated with enhanced performance management and how to encourage a performance management-based organisational culture.

An exploration of performance measurement - data collection, analysis and reporting tools, templates and guides for enhanced performance management.

Performance management can help the AOD sector demonstrate its effectiveness in delivering high-quality services to both funding bodies and the general community. This guide to enhanced performance management is intended to provide information about performance measurement, reporting, and the steps needed to embed performance management processes into organisational culture. 

It forms part of the suite of projects NADA is involved in which address quality improvement and benchmarking. The guide is also a companion document for a number of workshops being conducted by NADA. Please refer to the NADA website for upcoming dates or contact

To download the resource click here.

Responding to alcohol and drug related harms in NSW: Mapping the NSW non government alcohol and other drugs sector (2014)

The report is a comprehensive sector mapping and taxonomy of the NSW specialist non government alcohol and other drugs sector. It provides an overview of our sector, showcases our achievements and existing capacity, identify areas for development, and provides a series of recommendations.

Download the report here. If you wish to view the taxonomy as a graphic representation click here.

FundAssist: Prepare, plan, and write successful funding applications  (2014)

FundAssist aims to help non government alcohol and other drug organisations prepare, plan, and write successful funding applications. The resource was commissioned by NADA on behalf of the AOD peak bodies and developed by NCETA.

The Fund Assist resource has been designed to help organisations and individuals:

- Develop strategies to reduce the stress associated with applying for funding

- Navigate the diversity of funding options available and understand how funding bodies allocate funding

- Understand the essential components of a funding application and improve their writing skills.

The resource is available as a hard copy, electronic interactive pdf, or on the website. 

Working with diversity in alcohol and other drug settings  (2014)

The Working with diversity in alcohol and other drug settings resource has been developed by NADA to support non government drug and alcohol organisations in their work with the diversity of clients that access our services and represent the NSW population. It contains examples of best practice approaches, as well as a range of useful resources for services providers.

The following populations have been included in the resource:

• Aboriginal and Torres Strait Islander peoples
• Culturally and Linguistically Diverse communities
• Lesbian, Gay, Bisexual, Transgender and Intersex people
• Older People

Click here to download the resource.

Working with diversity in alcohol and other drug settings  - Useful resources (2015) - This document provides a list of useful resources updated from the Working with diversity in alcohol and other drug settings resource (NADA 2014). This list of resources includes links to all those mentioned in the 2014 resource as well as some additional resources of use including the new section of useful resources for working with women in AOD settings. Click here to download the resource.

Benchmarking: A guide for the NSW non government drug and alcohol sector

Click here to download the resource

This benchmarking guide gives drug and alcohol organisations an introduction to what benchmarking is and how to use benchmarking as a simple quality improvement tool. The guide contains an overview of benchmarking, its benefits and some of the issues involved in making best use of benchmarks; a discussion of different approaches to benchmarking and what is involved; a practical step by guide to introducing benchmarks into your organisation and a guide to selecting benchmarks and indicators that make best use of information already collected by the organisation.

Women's AOD Services Development program needs analysis

A needs analysis of women seeking and receiving drug and alcohol treatment was conducted by LeeJenn Health Consultants. To download the report click here.

Resources and research

National police check frequently asked questions (2013)

NADA has developed an FAQ document surrounding the management of criminal record checks and how they impact policies, procedures and operations within the NGO drug and alcohol sector. The document includes information on recruitment processes, organisational responsibilities and the relevant anti-discrimination laws in relation to hiring employees with a criminal record.    

Quality Improvement

Quality improvement resource tool for non government drug and alcohol organisations - version 2 (2013)

NADA has partnered with the Australian Council on Healthcare Standards (ACHS) to develop a specific resource to support non government drug and alcohol organisations understand and apply ACHS' EQuIP5 Standards. This QI Resource Tool provides explanations for EQuIP5's Standards, Criterion and Elements; and suggests evidence that may assist in developing your organisation's quality improvement program and attaining accreditation. 

NADA and ACHS quality improvement resource tool (2009)

Case Notes

Take note! A practice guide to writing case notes: A comparison with the NSW jurisdiction, Legal Aid NSW. To be read alsong side Take Note! A practice guide to writing case notes developed by Turning Point Alcohol and Drug Centre. Click here to order the Take Note resource.

Complex Needs

Complex needs capable: A practice resource for drug and alcohol services (2013)  

NGO practice enhanacement program: Working with complex needs initiative literature review and member consultation report (2011)  


From individuals to families: Single session consultations (DVD) 2012

The DVD, developed in partnership with The Bouverie Centre, provides a practical case example from the an alcohol and other drug service. It also included interviews with staff from three NADA members discussing the implementation of the single session approach to working with families in alcohol and other drug settings. Contact Robert for more information.

Supporting your clients in court: Quick tips for AOD workers

This resource Includes tips on writing court reports, letters of support and highlights considerations for you you're your client when attending Court. The resource is adapted from the Building confidence and capacity for court presentation, developed by Legal Aid NSW in 2012 as part of the Networking for Court Support partnership project with NADA, Turning Point Alcohol and Drug Centre and Legal Aid NSW. Click here to download the resource.

No Bars Resources (please contact Ciara for hardcopies)
No Bars Training Flyer (2011)
No Bars Information Booklet (2011)
No Bars Information Sheet (2011)
No Bars Website (2011))

Policy toolkit

Policy toolkit (2010)
Policy toolkit feedback report (2011)

Policy toolkit review

Governance toolkit

Governance toolkit (2011)

Working with families and carers toolkit

Tools for change: A new way of working with families and carers (2009)

Outcome and assessment measures
A review of screening, assessment and outcome measures for drug and alcohol settings (2009)
Summary table of outcome measures


Planning framework and user guidebook: Outcome based planning and reporting framework user guidebook for Aboriginal Drug and Alcohol Residential Rehabilitation Services (2010)

This Outcome Based Planning and Reporting Framework and User Guide have been developed for Aboriginal drug and alcohol residential rehabilitation treatment services. The resource was developed with the input of Managers from Aboriginal Residential drug and alcohol treatment services in NSW for the use by the specialist drug and alcohol sector. The service planning framework will provide organisations with guidance on how to incorporate best practice service delivery with organisational management and governance. The service planning framework makes reference to areas such as quality improvement, funding and performance management, risk management and employee professional development.

NSW alcohol and other drug non government sector workforce profile and issues (2008)

Training needs sssessment of NGO slcohol and other drug agencies in NSW (2007)