Living and lived experience speakers guide
Living and lived experience (LLE) representatives play a vital role in sharing firsthand accounts of using or having used AOD and their experiences in accessing health, community and AOD treatment
Resources
Practice tips: Care planning
The information collected at intake and through the comprehensive assessment contributes to the shaping of the plan of action and steps to be taken during the person’s contact with the
Withdrawal management in the NSW NGO sector
Originally developed by the NPLG in 2018, this brief is being reviewed for relevance and currency given several changes over recent years. The purpose of this brief is to describe
Practice tips: Assessment
The delivery of a comprehensive assessment needs to be respectful, holistic, culturally safe, trauma-informed and provide a positive experience of contact with the AOD sector. Download practice tips [PDF].
Outcomes from the Collaborative Connections symposium
Explore the outcomes from MHCC and NADA’s recent symposium on community-managed mental health and AOD services in NSW. Leaders and stakeholders gathered to confront existing service delivery silos, advocating for
Practice tips: Intake
When we reflect on our intake processes, we come back to the intention, which is to provide a positive experience of a person’s first contact or re-engagement with a service.
Practice tips: Transfer of care
The intention of the transfer of care process is to ensure that clients feel supported as they exit from our services. It is followed by documentation written in clear language,
Key performance indicator specifications for NSW NGO AOD treatment services
These are NGO AOD sector specifications that have been the result of extensive engagement by members and their funders to work towards consistency in our approach to performance-related data. They
Factsheets: Effective clinical supervision
Clinical supervision is a foundation of considered, quality clinical practice. It provides accountability for the people who access our services, maintains organisational integrity, supports clinical practice, and provides a space
Worksheet: HALTS
The use of the acronym HALTS is a useful tool in relapse prevention work. HALTS stands for: Hungry, Angry, Lonely, Tired, Sick, Stressed. It has recently expanded to include Sensitive
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