Operations coordinator
- Full-time
- 267 Broadway, Glebe
NUAA
Description
Your Key Responsibilities:
- Manage IT systems and support, including Microsoft 365 administration, basic troubleshooting, and liaison with external IT providers.
- Manage and actively grow NUAA Memberships incl. organisation of NUAA’s AGM.
- Oversee cyber security practices, manage NUAA’s password manager, and support staff awareness of IT security protocols.
- Provide operational support across HR functions, including onboarding/offboarding, line management of staff, and volunteer supervision.
- Ensure compliance with WHS and risk management systems, acting as the WHS Officer and maintaining required registers.
- Support financial processes, including payroll, accounts, and basic bookkeeping tasks in the absence of the Org Services Specialist.
- Lead the development and implementation of policies and procedures, including chairing the Policy Committee and maintaining documentation.
- Maintain organisational systems such as Salesforce, internal registers, and the Learning Hub, ensuring they are current and accessible.
- Coordinate internal and external NUAA events, including technical setup, logistics, and preparation of timelines and budgets.
- Actively contribute to accreditation, continuous improvement, and administrative processes to support the smooth operation of NUAA.
Requirement
Essential:
- Understanding of the issues facing people who use or have used drugs illicitly.
- Demonstrated knowledge and experience in operations management.
- Proven ability to manage multiple projects with competing deadlines in a dynamic work environment.
- Strong IT skills, including troubleshooting, providing staff support, navigating cloud-based systems, and contributing to cybersecurity practices.
- Experience in Work Health and Safety (WHS) compliance and organisational risk management.
- Ability to quickly learn and implement new systems and processes.
- Proven ability to work proactively and take initiative, including managing responsibilities with minimal supervision and identifying opportunities for improvement.
- Strong interpersonal and communication skills, with the ability to work collaboratively and independently, including with external stakeholders.
Desirable:
- Experience in managing membership systems and developing strategies to grow and engage a member base, including stakeholder communication and database oversight.
- Experience in HR processes incl. on- and off-boarding of new staff.
- Good understanding of financial processes, payroll and the use of Xero.
- Current NSW driver's license.
How to apply?
Please apply via: Operations Coordinator - Job in Sydney - NSW Users & AIDS Association Inc
Or contact Anna Schiff – annas@nuaa.org.au
Applications close: 6 Jul 2025
