The purpose of this policy is to provide guidance in developing and implementing communication strategies which are effective, accessible, transparent and equitable dissemination and receipt of information and communications within the organisation and with clients, stakeholders, and the media.
Sections in this policy Communication policy framework Effective communication Corporate image Media communications/liaison Marketing and promotion Social media Feedback and complaints Privacy and confidentiality Internal references External references
Download supporting documents
Organisation communications audit tool Publications subscription list Media release template Communications distribution list
Feedback and complaints Feedback and complaints information sheet Feedback form Feedback record form Feedback register Complaints form Complaints record form Complaints register
Part of the human resources policy supporting documents Code of conduct
Privacy Act 1988 NSW Privacy and Personal Information Protection Act 1998 Federal Circuit Court of Australia (Consequential Amendments) Act 2013 Privacy Amendment (Enhancing Privacy Protection) Act 2012